Hi, there! My name is Cat Valencia.
I am the founder of Celestial Creativa, LLC, otherwise known as It’s Virtually Cat. We prioritize:
1. Social Media Strategy
2. Customer Success Management
Why customer success management & why social media?
We believe that every part of the sales journey is crucial to a successful business.
Social media strategy is key to bringing new and repeat customers.
People are constantly browsing your brand’s socials before making a purchase.
In order to keep customers, your company requires a solid and streamlined customer success process in order to ensure customer happiness and overall...repeat business.
That’s where we come in.
Most entrepreneurs that are in their growing and scaling journey, are struggling in one of two categories:
- They are working hard on their SM strategy, to bring in new business. Once the sale is made, customers hear crickets. Or vise versa.
2. They lack the bandwidth to focus on keeping an up-to-date and strategic SM plan. We all know how fast the social media landscape can switch up on us!
Let’s create a tailored strategy that works for you.
Services Offered
Social Media Management
Customer
Success Management
Package Details
3 month retainer, minimum
CSM Package: Minimum of 40 hours per month
SMM Package: Starting at $2,500 per month
Each package is customed to your goals and needs.
Social Media Portfolio
Let's Create Together!